Privacy Policy

Last Updated: May 15, 2026
Six plumbers in blue shirts posing in front of a blue Rockwater Plumbing van.

At Rockwater Plumbing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect We may collect the following types of information:

  • Personal Information: Such as your name, email address, phone number, or billing details when you fill out forms, make a purchase, or contact us.
  • Non-Personal Information: Such as browser type, IP address, device information, and pages visited, collected automatically through cookies, analytics tools, and similar technologies.

2. How We Use Your Information We use the information we collect to:

  • Provide, operate, and improve our website and services
  • Process transactions and deliver products or services
  • Respond to your inquiries and provide customer support
  • Send updates, promotions, or other relevant communications (you may opt out anytime)
  • Analyze website usage and improve user experience
  • Ensure security and prevent fraudulent activity

3. Sharing of Information We do not sell or rent your personal information. We may share data with trusted third parties only when necessary to:

  • Process payments or deliver services
  • Support website functionality, analytics, or marketing efforts
  • Comply with legal obligations
  • Protect the rights and safety of Rockwater Plumbing, our users, or others

4. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your browsing experience and better understand how visitors interact with our site.

Cookies may be used to:

  • Remember user preferences and settings
  • Improve website performance and functionality
  • Analyze traffic and usage patterns through analytics tools
  • Support marketing and advertising efforts (where applicable)

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of the website.

5. Data Security We implement reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights Depending on your location, you may have rights to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Restrict or object to certain data processing activities

To exercise these rights, please contact us at the details below.

7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

8. Changes to This Policy We may update this Privacy Policy periodically. Updates will be posted here with the "Last Updated" date revised. Continued use of our site means you accept any changes.

9. Contact Us For questions or concerns about this Privacy Policy, please contact us:

  • Rockwater Plumbing
  • Email: rockwaterplumbing@gmail.com
  • Phone: 817-659-5929
  • Addresses:
    • 3901 Arlington Highlands Blvd, Arlington, TX 76018
    • 771 E Southlake Blvd, Suite 125, Southlake, TX 76092
    • 5049 Edwards Ranch Rd, Fort Worth, TX 76109